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This page sets out the terms that govern your use of jolibee77, including your account rights, the scope of our policy and how to reach us with questions. Access to our platform depends on local law and is available only where permitted in your region.
Using jolibee77 means you accept the terms described here. These terms apply to every part of your account — from how you log in to how transactions are recorded against your wallet. We do not override local law. Where Philippine law or the rules of your eligible region set a stricter standard, those rules take precedence. We rely on locally supported payment rails — Maya and PESONet — so every transaction has a traceable record you can review inside your account after login. If a payment method is not shown in your account wallet screen, it is not available in your region at that time. We reserve the right to update these terms; when we do, the revised version appears on this page and takes effect from the date it is published. Continuing to use your account after an update means you accept the revised terms. If you do not agree, the correct step is to stop using the account and contact our support channel before any further transactions are made. Questions about a specific clause can be sent to us directly through the contact paths listed further down this page.
Maya transactions are recorded in your account wallet and are governed by these terms alongside Maya's own service conditions.
PESONet transfers create a traceable bank record. Our policy applies to the jolibee77 side of that transaction; your bank's own terms also apply.
Your wallet history is available after login. We keep transaction records in line with our retention policy and applicable local requirements.
Our legal terms do not extend to every service you interact with when using jolibee77. Some things fall inside our scope; others are governed by third-party conditions we do not control. The four areas below clarify where our policy applies and where it stops.
Our terms cover how you create, use and close your jolibee77 account. Login credentials, session behaviour and account-level security fall inside this policy. We set the rules for account suspension and closure.
Deposits and withdrawals processed through Maya or PESONet are covered by our terms on the jolibee77 side. The payment provider's own conditions also apply to each transfer and sit outside our control.
Game content supplied by studios such as Spadegaming, PG Soft and Habanero is governed by those studios' licensing and content rules. We make their titles available in our lobby but do not author the game mechanics.
Links or integrations that take you outside jolibee77 fall under the third party's own terms. We are not responsible for the content, availability or policy of any external service you reach from our pages.
You have specific, actionable rights within your jolibee77 account. You can review your full transaction history — every deposit and withdrawal recorded against your wallet — by logging in and opening the account history screen. If any personal detail on file is incorrect, you can update it directly in your profile settings; for changes that require identity verification, the fields and document steps are shown on that screen. Raising a question about a charge or a balance discrepancy is done through our support channel — the contact options are listed in the section below. If you want to request a copy of the data we hold against your account, send that request through the same support path and state clearly what records you need. We handle each request in the order it arrives. We do not set a fee for standard account queries or data requests.
Log in and open the account history screen to see a full list of transactions. Each entry shows the date, amount and payment method — Maya or PESONet — used for that transfer.
Profile details can be updated in account settings. Fields that need identity verification show the required document steps directly on the screen — follow those instructions as shown.
Send a message through our support channel with your account ID and the specific transaction or clause you are asking about. We respond through the same channel.
State clearly in your support message that you want a copy of your account data. Include your registered account details so we can locate your records without delay.
For questions about these terms, account data or policy scope, use one of the contact paths below. Include your account ID in any message so we can locate your records quickly and respond to the right account.
Open the chat widget from any page inside jolibee77. State that your question is about a policy or legal matter and include your account ID.
Send policy queries by email. Include the page, clause or transaction reference you are asking about. We reply to the address registered on your account.
The Help Centre inside your account lists common policy questions and the steps to take for account corrections, data requests and dispute submissions.
We handle your account data with a clear set of practices. Each area below describes what we do, where you can see it and who to contact if you have a concern.
We collect only the account and transaction data needed to operate your jolibee77 account. We do not sell your personal data to third parties. The data we hold is used for account management, transaction processing and policy compliance.
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings in your browser at any time. Disabling session cookies may affect your ability to stay logged in.
Your account is protected by password authentication. If you suspect unauthorised access, change your password immediately using the account settings screen and contact our support channel to flag the issue.
We keep your account records for as long as required under applicable local rules. To request changes to stored data or to ask how long specific records are held, contact us through the support paths on this page.
These are the questions we get most often about jolibee77's legal terms, account rights and data practices. Each answer points to the specific step or screen where you can take action.
Access and use of jolibee77 depends on local law and is available only where your region permits it. Where Philippine law sets a stricter standard than our terms, local law takes precedence. Check the current eligibility conditions in your account settings.
Log in and open the account history screen. Every transaction — including Maya and PESONet transfers — is listed with a date, amount and status. If a record looks incorrect, raise it through the support channel with the transaction reference shown on screen.
Yes. Open account settings after login and edit the relevant fields. Some changes require identity verification; the document steps are shown directly on the settings screen. Follow those instructions as displayed — do not send documents through chat.
The revised terms are published on this page and take effect from the date shown. Continuing to use your account after that date means you accept the update. If you do not agree, stop using your account and contact support before making further transactions.
Send a message through the support channel — live chat or email — and state clearly that you want a data copy. Include your registered account details. We process requests in the order received and respond to your registered contact address.
Game content from studios such as PG Soft and Habanero is governed by those studios' own licensing conditions. Our terms apply to your jolibee77 account and transactions. The studios supply game content only; their mechanics and rules sit outside our policy.